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BFDC

Our policy for failed or cancelled appointments

A significant amount of valuable clinical time is wasted when an appointment is not attended; time which could otherwise have been allocated for the treatment of other patients. CANCELLED appointments will not usually incur any charge, if we are informed within 24 hours of the appointment. If it is not possible to keep an appointment please let us know as soon as possible so we can offer the appointment time to someone else. When appointments are scheduled, we provide printed appointment reminders where appropriate/requested and offer both e-mail and SMS text reminders of any scheduled appointments. Please note, SMS text reminders are sent out of courtesy, not necessity. It is the responsibility of the patient to arrive on time for an appointment. Failure of the text messaging system for any reason is not sufficient reason for failing to attend or arriving too late for treatment. If you wish to contact us via email please email: contactus@broughtyferrydentalcare.com FAILED appointments may occur a charge, which needs to be settled before further appointments can be made. This charge is a deterrent and repeated failures are not acceptable. Any charges that a patient incurs as a result of any of the above would be £1 per minute of the scheduled appointment length. For example, if you fail a 15 minute appointment your charge will be £15 and so on. Under NHS treatment regulations, we reserve the right to withdraw future treatment from patients who fail to attend TWO appointments.

On-Street Parking

There’s plenty of on-street parking for up to 45 minutes or if you park a bit further away you can make a day of your visit. Drop us an email or call 01382 477562 and we can take it from there.

Philips Zoom! Teeth Whitening

We can now offer an amazing, new whitening service after the installation of our Philips Zoom! equipment. When you choose teeth whitening, stronger whitening ingredients are used to safely complete your treatment. The result? Instantly brighter teeth, with little to no sensitivity. In 45 minutes your teeth could be up to 6 shades whiter, reversing stains from food and drinks, ageing, even discolouration from some types of medication. You’ll leave our practice with an instantly brighter, more confident smile.

A friendly, caring and modern approach

bfdc

Innovative Equipment

We use the latest dental technology and facilities

Personal Treatment

Every individual is different, each with their own particular needs

Focused Care

Attention to detail and a personal, caring touch

Treatment Plans

We offer an extensive range of treatments

Philips Zoom! professional teeth whitening

The safe and effective way, clinically proven, to whiten teeth.

Need our care?
Please call us:

01382 477562

contactus@broughtyferrydentalcare.com

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